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BangGood Reviews

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Overall Rating

4.0
10 Reviews
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About BangGood

Banggood is a global leading direct-to-consumer online retailer that was founded in 2006 in Guangzhou. They provide well-selected products that are highly cost-effective to millions of registered users worldwide. They offer products in up to 30 categories and have over 1,000,000 superior-quality products ranging from consumer electronics, home appliances, tools, sports, to clothing. They work closely with over 3,000 top quality brands and source products directly from well-selected manufacturers. They have established a logistics and fulfillment system to provide a 7/24 professional service to customers. Their 37 global warehouses, international shipping partnerships, and well-developed logistics system enables them to deliver orders efficiently. They offer more than 40 different secure payment methods to ensure safe, secure and convenient transactions. They also offer professional customer service in multiple languages. They focus on creating value for customers and strive to provide the best goods and professional service.

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BangGood Customer Reviews (10)

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William Tyler
William Tyler
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Feb 8, 2023
Lorenzo Buccho
Lorenzo Buccho
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Feb 7, 2023
Melusina Bouvier
Melusina Bouvier
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Feb 6, 2023
Akhmad Godina
Akhmad Godina
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Feb 5, 2023
Josh Dunn
Josh Dunn
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Feb 5, 2023
Uta Pfaff
Uta Pfaff
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Feb 5, 2023
Ute Bieber
Ute Bieber
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Feb 4, 2023
Ila Lépicier
Ila Lépicier
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Feb 3, 2023
Grace Dreiling
Grace Dreiling
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Feb 3, 2023
Maslin Dodier
Maslin Dodier
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Feb 2, 2023

BangGood Customer’s Q&A

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BangGood Features and Benefits

Banggood is a global leading direct-to-consumer online retailer, providing well-selected products that are highly cost-effective. Here are some key features and benefits of shopping on Banggood:

  • Wide Range of Products: Banggood offers up to 30 categories and 1,000,000 superior-quality products from consumer electronics, home appliance, tools, sports, to clothing.
  • Quality Assurance: Banggood sources products directly from well-selected manufacturers, working closely with over 3,000 top quality brands.
  • Global Warehouses: Banggood has 37 global warehouses, international shipping partnerships, and a well-developed logistics system which enables efficient delivery of orders.
  • Secure Payment Methods: Banggood offers more than 40 different secure payment methods, ensuring your payment is safe, secure and convenient.
  • Professional Customer Service: Banggood offers professional customer service in multiple languages, including English, Russian, Spanish, German, Italian, French, Thai, Japanese, Dutch, Portuguese, Turkish, Korean and Arabic.
  • User Insight: Banggood invests in building relationship via its platforms by providing a convenient shopping experience and considerate service.
  • No Third-Party Sellers: This ensures a more straightforward and reliable buying experience.
  • Dedicated Dropshipping Program: Banggood offers a dedicated dropshipping program with discounts and other perks.
  • Flexible Return Policy: Banggood allows the return of most unused products within 30 days.

These features make Banggood a competitive and reliable platform for online shopping. It's always recommended to explore the platform and understand its policies before making a purchase. Happy shopping!

About banggood.com Payment Method?

Banggood.com offers more than 40 different secure payment methods. One of the methods is Cash on Delivery (COD), which is available for countries including Saudi Arabia, United Arab Emirates, Kuwait, Oman, Bahrain, Qatar, Thailand, Singapore, Malaysia, Philippines, Indonesia, Vietnam, and India. Another notable payment method is BGpay, a convenient, fast, and safe payment method for Banggood users. Users can deposit money into their BGpay account and then use the balance to pay for Banggood orders. Order refunds can also be sent directly to the BGpay account. Please note that the availability of these payment methods may vary based on your location and the specific terms and conditions of Banggood.com.

BangGood FAQs

FAQ

BangGood Alternatives

Here are the top alternatives to Banggood:

  1. Amazon: An online shopping website with a massive selection of books, electronics, music, Android apps, software, home appliances, furniture, toys, clothing, and much more.
  2. eBay: An auction website where you can buy and sell electronics, cars, clothing, apparel, collectibles, sporting goods, digital cameras, and everything else.
  3. Aliexpress: The largest e-commerce site in the world! Millions and millions of products with the best prices and discounts.
  4. Temu: Another great alternative to Banggood.
  5. Wish: An online e-commerce platform that facilitates transactions between sellers and buyers.
  6. DHGate: Find China suppliers, manufacturers, wholesalers for best products at cheap wholesale price: computers, cell phones, electronics, wedding dresses, fashion and clothing, toys, home and garden, and much more.
  7. LightInTheBox: Find everything you want- a wide range of hot selling apparels and more at reasonable prices.
  8. Alibaba: Find quality manufacturers, suppliers, exporters, importers, buyers, wholesalers, products and trade leads from this award-winning international trade site.
  9. GearBest: Specializes in consumer electronics, gadgets and men's fashion.
  10. TomTop: A reliable wholesale and retail online shop with diverse & high-quality products where you can buy products at the best price.

These alternatives offer a wide range of products and services similar to Banggood. They are all well-established platforms with their own unique features and benefits. It's recommended to explore each one to find the best fit for your needs. Remember, the best alternative depends on your specific requirements and preferences. Happy shopping!

FAQ

How To Open A BangGood Account?

To open an account on Banggood, follow these steps:

  1. Visit the Banggood website.
  2. Click on the "Login & Join free" option.
  3. Select "Create a New Account".
  4. Enter your email address and create a password.
  5. Click on the "Confirm password" button to finish the registration process.

After successful registration, you will receive a new user gift package including a new user free gift and allowance. Each account can only receive one new user gift package. When you place the first order over US$10 in 60 days, the friend who invited you will get a 10% off allowance. Enjoy shopping on Banggood!

FAQ

How does BangGood ship their products?

BangGood ships products to over 200 countries through international shipping companies such as DHL, EMS, UPS, GLS, DPD, TOLL, and others. The company has more than 30 warehouses around the world, and packages from the local warehouse can be delivered within 2 days, while packages from the China warehouse can be delivered within 8 days at the earliest or over 80 days depending on the shipping method and shipping address.
FAQ

What are the payment methods available on BangGood?

BangGood offers a wide range of payment methods for customer convenience. You can choose from PayPal, Visa, MasterCard, American Express, Boleto, iDeal, WebMoney, Klarma, After Pay, Clear Pay, Dotpay, and more. To know more about the payment methods available, please visit the Payment Methods section on BangGood's website.
FAQ

Can I track my order on BangGood?

Yes, you can track your order on BangGood. The tracking information is usually updated within 2-5 working days after the shipment. To check the tracking information, you need to sign in to your account and visit the "My Orders" section. Find the order, click “Tracking info”, and you can view complete logistics information by clicking “Order Details” or see more details by clicking “View detail”.
FAQ

What is the warranty policy for products purchased on BangGood?

BangGood provides quality warranty service for products with different warranty periods depending on the product. The warranty time starts from the time you receive the goods. Warranty periods range from 15 days up to 3 years. If there are any quality problems or non-human caused problems, BangGood will provide warranty service. However, please note that overdue requests will not be accepted.
FAQ

What happens if I receive a damaged product from BangGood?

If you receive a damaged product, you can contact BangGood customer service and provide them with evidence of the damage. They will then assess the issue and provide you with a solution, such as a replacement or a refund, depending on the product and the problem.
FAQ

Can I cancel my order on BangGood?

Yes, you can cancel your order on BangGood if it has not been shipped yet. If the order has already been shipped, you cannot cancel it, but you can return it for a refund or exchange if the product meets BangGood's return and exchange policy.
FAQ

What are some popular products on Banggood?

Banggood is a popular e-commerce platform with a wide range of products. Some of the top-selling categories include Fashion, Home Appliances, Computer & Office, Automobile & Motorcycles, and Sports & Outdoor. Interestingly, due to the pandemic, 'Health, Beauty & Hair' emerged as one of the best-selling categories. Xiaomi retained its title as the most popular brand on the platform. Some of the top-selling products include masks, oximeters, and products from the home office category like headsets, tablets, and laptops. In the fashion category, casual attire saw a significant increase in sales. The home appliances and Health, Beauty & Hair categories also made it to the best-seller list for the first time, with products like LCD projectors and oximeters seeing a surge in sales. Mobile Commerce (M-Commerce) is also growing on Banggood, with more consumers downloading and making purchases through the Banggood app. Social shopping has also emerged as a key trend, with the number of orders placed during live streams increasing dramatically.

FAQ

How do I track my order from Banggood?

To track your order from Banggood, you need to follow these steps:

  1. Visit the Banggood website and log into your account.
  2. Go to "My Orders."
  3. Find the order you want to track and click "Order Details."
  4. You'll see a tracking number; click on it to view the tracking information.

Please note that the order number differs from the shipment tracking number. Usually, Banggood order numbers consist of 9 digits, and you can't track your goods using only the order number, anywhere except the Banggood mobile app or website. To track the parcel, you need to find the shipment tracking number on the Banggood order page. The specific format of the tracking number depends on the postal/courier company that delivers your order. If you have problems with the order, it's best to ask on the Banggood customer support forum where Banggood support staff quickly responds to all the questions that arise regarding the delivery of your order.

FAQ

How long does it take to ship items from Banggood?

The shipping time for items from Banggood is estimated within about 60 working days for items shipped from their Chinese distribution centers. For packages that are shipped from Banggood distribution centers based in Europe, the United States, Australia, Russia, the delivery is often ensured within about 30 working days. However, these estimates are based on normal circumstances and are not a guarantee of delivery times. Business days do not include Saturday/Sunday and any public holidays. Please note that these times can vary depending on factors such as the delivery service purchased, the size and weight of the shipment, and the transportation used, among other things.

FAQ

About banggood.com Popular Products and Services?

Banggood is a global leading direct-to-consumer online retailer that provides well-selected products that are highly cost-effective. It offers up to 30 categories and 1,000,000 superior-quality products from consumer electronics, home appliances, tools, sports, to clothing. Some of the popular keywords associated with their products include Electric Bike, RC Cars, Mohoo Sharpening System, IIIF150 B2 Ultra, GAMAKAY MK61, HCalory Diesel Heater, Handheld Game Console, Electric Scooter, Xiaomi Redmi Buds 4, FOSSiBOT F101P RC Helicopter, FPV Racing Drone, Laser Engraving Machine, Wireless Speakers, Projectors & ACC, Eachine E120, and Rogbid Model X. Banggood also ensures payment security with more than 40 different secure payment methods and provides professional service and product warranty with 24/7 customer service.

FAQ

What is the return policy of Banggood?

The return policy of Banggood allows items to be returned/refunded or exchanged within 30 days of receiving. The items must meet certain criteria: they should be faulty, damaged, broken or stained upon arrival. Also, the items must be in brand new condition, meaning they should be unworn, unwashed, and unused. If the items are received in the incorrect size/color, they can also be returned.

FAQ

How long does it take to ship products from Banggood?

The shipping time for products from Banggood is estimated in business days and does not include Saturday, Sunday, and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. The average delivery time for items offered by Banggood is usually estimated within about 60 working days. For all packages that are shipped from Banggood distribution centers based in Europe, the United States, Australia, Russia, delivery is often ensured within about 30 working days. However, goods sent from a Banggood depot in China will usually be delivered in 8 days or more. The delivery turnaround depends on a number of factors, the delivery service purchased, the size and weight of the shipment, and the transportation used, among other things. Usually, the purchased product uses from 7 to 15 working days to transit from China to your homes. In special cases, the waiting period may extend up to 20 working days or a little more. Please note that these are just estimates and actual shipping times can vary.

FAQ

Can I track my order on Banggood.com?

Yes, you can track your order on Banggood.com. Here's how:

  1. Login to your Banggood account.
  2. Go to the "My Orders" section.
  3. Find the order you want to track and click "Order Details".
  4. You'll see a tracking number; click on it to view the tracking information.

Please note that the order number differs from the shipment tracking number. Usually, Banggood order numbers consist of 9 digits, and you can't track your goods using only the order number, anywhere except the Banggood mobile app or website. To track the parcel, you need to find the shipment tracking number on the Banggood order page. The specific format of the tracking number depends on the postal/courier company that delivers your order.

If there's no tracking information, tracking can sometimes be slow to update or delayed by customs. If it has taken longer than the estimated delivery time, you may want to check the shipping guide or contact Banggood for more info. If you have problems with the order, it's best to ask on the Banggood customer support forum where Banggood support staff quickly responds to all the questions that arise regarding the delivery of your order.

Remember, tracking your order can give you peace of mind and keep you updated on the status of your order. Happy shopping!

FAQ

What is the refund policy of Banggood.com?

The refund policy of Banggood.com is as follows:

You can cancel your order by yourself in My Account if the order status is processing, ready to process or back order. If the order has shipped, it cannot be canceled right away, you need to contact them.

Banggood’s customer service can be contacted within seven days of receiving your order to initiate a return or exchange. The company also offers a 30-day return policy for most products, during which you can return the item for a full refund or exchange.

Your items can be returned/refunded or exchanged within 30 days of receiving and they must follow the criteria as below: If the item is faulty, damaged, broken or stained upon arrival. The items must be in brand new condition. It should be unworn, unwashed, and unused. Items received in the incorrect size/color.

If you’re not happy with your order and the products are still in brand new condition, Banggood can arrange a partial refund – the price of item(s) minus the shipping fee. If the order hasn’t been processed, you’re free to cancel it.

FAQ

How long does it take to receive my order from Banggood.com?

The shipping time for orders from Banggood.com refers to the estimated time of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times.

Orders can be delivered in as little as 2 days if the parcels are being dispatched from a nearby BangGood warehouse to the buyer's location. Goods sent from a BangGood depot in China will usually be delivered in 8 days or more. However, the shipment time may vary according to the destination, but it will not exceed 15 days. This is how long packages take on average, and there's no guarantee your package won't be delivered in less than 11 days or more than 16 days.

Please note that sometimes tracking can be slow to update, and shipping times can vary, so you might not always get the same delivery time, even if the orders ship from the same warehouse. The estimated time gives the best timeframe of when to expect delivery.

FAQ

Does Banggood offer free shipping?

Yes, Banggood does offer free shipping. This is applicable on any order over $49.99. You can simply choose Air Parcel Register or Direct Mail to avail this offer. Please note that this might not apply to wholesale or dropship orders. Additionally, they also offer free shipping on entertainment devices. Remember to check their website for the most accurate and up-to-date information.

FAQ

banggood.com Return Policy?

Banggood.com has a return policy that allows customers to return items if they are not satisfied. If the product is still in new condition, it can be returned for a refund within 30 days of receipt. However, the customer is responsible for the return shipping costs.

In terms of shipping policy, Banggood offers free shipping on most products. However, if there is a charge, they provide two main options: Standard Shipping and Expedited Shipping. The delivery time for Banggood roughly takes 10-60 days, depending on the shipping method chosen and the shipping location. The default shipping method is usually Banggood Express. If you want faster delivery, you can select another shipping carrier, but you may need to pay the shipping fee accordingly. Please note that the delivery time estimates do not include weekends or any public holidays.

If an order takes longer than expected to arrive, you can check your order tracking by visiting "My account." If there is no recent tracking information and the item is taking longer than the expected delivery times, you may need to read their shipping guide. If your item arrives broken or faulty, you can submit your problem on the contact us page.

Please note that once an item ships, the shipping method cannot be changed. If you want to change an unshipped order, you might be able to cancel the order and reorder with the correct method, or modify the shipping.

For any complaints or suggestions about customer service, you can email them at cservice@banggood.com.

Please note that all these policies are subject to change and it's always a good idea to check the latest information on the Banggood website.

FAQ

What is Banggood Express?

Banggood Express is an in-house air cargo solution developed by Banggood, a leading cross-border e-commerce retailer. It's a shipping method that Banggood uses for its Chinese warehouses. The company is involved in every step of the process, from packing your order to arranging delivery. This allows them to make the process faster and more reliable. With Banggood Express, your order will be delivered in 6-10 working days. As they manage the whole process, they reduce transit links and eliminate double handling of packages, which saves costs and allows them to offer a better service for less. Currently, Banggood Express is available for addresses in Europe and the United States, with plans to expand to other regions.

FAQ

How do I cancel an order on Banggood.com?

To cancel an order on Banggood.com, follow these steps:

  1. If your order has not shipped yet, you can usually cancel it. Contact Banggood as soon as you know you want to cancel. They will fully refund you if they process the request before it ships.
  2. If your order is pending, please contact Banggood customer support to cancel your order. Pending means the order is waiting for payment or there is another reason delaying the processing of the order.
  3. If your order has already shipped, it's more difficult to cancel. Once it has left the warehouse, they cannot give a full refund and you will need to wait until it is returned before you are refunded. Contact them as soon as you can. When the item arrives, reject it when the carrier arrives, or accept it and send it back to them (at your cost). When they receive the item, they will deduct any shipping costs, tariffs, or taxes needed to pay when the item is sent back to them.

Remember, the key is to contact Banggood as soon as possible if you want to cancel an order.

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